Terms & Conditions
License to Use Website
Unless otherwise stated, AUKEY and/or its licensors own the intellectual property rights to the website and material on the website. Subject to the license below, all these intellectual property rights are reserved. You may view, download (for caching purposes only), and print pages, user manuals, or other product information from the website for your own personal use, subject to the restrictions set out below and elsewhere in these Terms & Conditions. However, you may not republish material from this website (including republication on another website), or sell, rent or sub-license material from the website; display any material from the website in public; reproduce, duplicate, copy, or otherwise exploit material on this website for commercial purposes; edit or otherwise modify any material on the website; redistribute material from this website, except content specifically and expressly made available for redistribution.
You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent, or harmful; or in connection with any unlawful, illegal, fraudulent or harmful purposes or activity. You must not use this website to copy, store, host, transmit, send, use, publish, or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit, or other malicious computer software. You must not conduct any systematic or automated data collection activities (including, without limitation, scraping, data mining, data extraction, and data harvesting) on or in relation to this website without AUKEY’s express written consent. You must not use this website to transmit or send unsolicited commercial communications. You must not use this website for any purposes related to marketing without AUKEY’s express written consent.
In these Terms & Conditions, “your user content” means material (including, without limitation, text, images, and audio-visual material) that you submit to this website, for whatever purpose. You grant to AUKEY a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate, and distribute your user content in any existing or future media. You also grant to AUKEY the right to sub-license these rights, and the right to bring an action for infringement of these rights. Your user content must not be illegal or unlawful, must not infringe any third party’s legal rights, and must not be capable of giving rise to legal action whether against you or AUKEY or a third party (in each case under any applicable law). You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings, or other similar complaint. AUKEY reserves the right to edit or remove any material submitted to this website, or stored on AUKEY’s servers, or hosted or published upon this website. Notwithstanding AUKEY’s rights under these Terms & Conditions in relation to user content, AUKEY does not undertake to monitor the submission of such content to, or the publication of such content on, this website.
Shopping with aukey.co.za
When you place an Order for a Product (“Order”) you are offering to buy it for the price stated, subject to these Terms.
When you place your Order online we will send you an email to confirm that we have received it. This email confirmation will be produced automatically so that you have confirmation of your Order details. The fact that you receive an automatic confirmation does not necessarily mean that we will be able to meet your Order. Once we have sent the confirmation email we will then check availability and contact you with a further email. If the Product is available and the details of the Order are correct, this email will be deemed an acceptance and will specify delivery details and confirm the price of the Products purchased. If the Product is not available we will also let you know by email.
AUKEY may cancel any sale and not supply Products if it is reasonable to do so and may change or discontinue the availability of Products at any time at its sole discretion. If an Order is cancelled, any payment made for the Products will be refunded in full. This does not affect your Statutory Rights.
The price for each Product is shown on aukey.co.za and includes V.A.T at 15%.
You must pay for your Order before it is delivered and you can do so by credit card or EFT.
We try to keep as up to date as possible but cannot guarantee that particular Product will always be available. If we can’t supply a Product you will not be charged for it and we will refund or re-credit your account with the amount debited by us.
All offers are available while stocks last. If we are unable to supply a Product you have Ordered, we will notify you as soon as we can after receiving your Order. If this happens, you may cancel your Order and we will refund you the money you have paid for it.
AUKEY delivers to destinations only inside the Republic of South Africa and is free on all orders above R400.00. Otherwise, the delivery fee is a flat rate of R50.
You will be notified of the delivery costs automatically when you check out.
If you are within 7 days of purchase, you can return your AUKEY items for any reason. We guarantee that your product will be free of issues when it is sent to your door, so if anything comes up, we’ve got you covered with a return or replacement, no questions asked. Contact our support staff with your order number as proof of purchase.
18 Month Product Warranty
AUKEY guarantees that the products purchased through the AUKEY website in the region of purchase will be without defect in workmanship and material. Warranty is valid only for products operated in the country where the product was purchased. To claim this warranty, the customer must provide proof of purchase. 18 months is defined as exactly eighteen (18) months from the purchase date and cannot be extended.
Exclusions not covered by this warranty include:
1. Any defect, malfunction, or failure as a result of misuse, abuse, improper installation, or use with faulty or improper equipment.
2. A product that is adapted or modified to operate in any country other than the country for which it was designed, manufactured, approved, or authorized is not covered under this warranty.
3. Damage caused by accident, improper use of electrical power supply, power surges or other external power supply faults, loss of power, failure to provide manufacturer’s recommended maintenance, product transportation, neglect, vandalism, environmental conditions, loss of use during any repair process, or disasters outside the control of AUKEY.
4. Damages to the product due to normal use.
5. No compensation will be given for the loss of the use of the product, inconvenience, loss or any other damages, direct or consequential, arising out of the use of, or inability to use this product.
6. This warranty does not extend to the purchase of opened, used, repaired, repackaged, and/or resealed products; including but not limited to sale of such products on internet auction sites and/or sales of such products by surplus or bulk resellers.
7. Any products or parts which are repaired, replaced, altered, or modified without the prior express, written consent of AUKEY.
In no event shall this warranty require more than the repair or replacement of any part or parts that are found to be defective within the effective period of the warranty. If the necessary replacement parts or products are not available, AUKEY reserves the right to make product substitutions of equal or greater value in lieu of the original model.
This website is provided “as is” without any representations or warranties, express or implied. AUKEY’s makes no representations or warranties in relation to this website or the information and materials provided on this website. Without prejudice to the generality of the foregoing paragraph, AUKEY’s does not warrant that:
This website will be constantly available or available at all
The information on this website is complete, true, accurate or non-misleading
Nothing on this website constitutes, or is meant to constitute, advice of any kind. If you require advice in relation to any legal, financial, or medical matter you should consult an appropriate professional.
Limitations of Liability
AUKEY will not be liable to you (whether under the law of contract, the law of torts, or otherwise) in relation to the contents of, use of, or otherwise in connection with this website:
To the extent that the website is provided free-of-charge, for any direct loss
For any indirect, special, or consequential loss
For any losses of business, revenue, income, profits, anticipated savings, contracts, business relationships, reputation, goodwill, or loss or corruption of information or data
These limitations of liability apply even if AUKEY has been expressly advised of the potential loss.
Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit, and nothing in this website disclaimer will exclude or limit AUKEY’s liability in respect of any:
Death or personal injury caused by AUKEY’s negligence
Fraud or fraudulent misrepresentation on the part of AUKEY
Matter that it would be illegal or unlawful for AUKEY to exclude or limit, or to attempt or purport to exclude or limit its liability
You accept that, as a limited liability entity, AUKEY has an interest in limiting the personal liability of its officers and employees. You agree that you will not bring any claim personally against AUKEY’s officers or employees in respect of any losses you suffer in connection with the website. Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this website disclaimer will protect AUKEY’s officers, employees, agents, subsidiaries, successors, assigns, and sub-contractors, as well as AUKEY.
Without prejudice to AUKEY’s other rights under these Terms & Conditions, if you breach these Terms & Conditions in any way, AUKEY may take such action as AUKEY deems appropriate to deal with the breach; including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website, and bringing court proceedings against you.
AUKEY may transfer, sub-contract, or otherwise deal with AUKEY’s rights and obligations under these Terms & Conditions without notifying you or obtaining your consent. You may not transfer, sub-contract, or otherwise deal with your rights and/or obligations under these Terms & Conditions.
If a provision of these Terms & Conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.